Privacy Policy – Electrician in East London
Last Updated: August 2025
At Electrician East London, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, store, and use your personal information when you visit our website or use our electrical services in East London. We comply with all relevant UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We encourage you to read this policy carefully so you understand how we handle your data and the rights you have.
1. Privacy Policy: Information We Collect
When you interact with Electrician IN East London, we may collect the following information:
- Personal Details: Your name, email address, phone number, and home or business address when booking services or requesting a quote.
- Service Details: Information about the electrical work you require, including job location, type of service, and any relevant notes you provide.
- Website Usage Data: Technical information such as IP address, browser type, operating system, pages visited, and the time you spend on our site. This data may be collected through cookies and analytics tools.
- Communication Records: Copies of email correspondence, call logs, and messages you send through our contact forms or other communication channels.
Collecting this information allows us to provide you with efficient, accurate, and safe electrical services.
2. How We Use Your Information
Your personal data is used strictly for the purposes outlined below:
- Delivering Electrical Services: To schedule appointments, provide quotes, and carry out the work you request.
- Customer Communication: To respond to enquiries, confirm bookings, and send service updates.
- Improving Our Services: To monitor website performance, identify areas for improvement, and enhance the overall customer experience.
- Legal and Safety Obligations: To comply with UK laws and ensure the safety of our electricians and clients.
- Record Keeping: To maintain accurate service history for warranty, follow-up work, or legal purposes.
We will never sell, rent, or trade your personal details with third parties for marketing purposes.
3. Data Storage & Security
We take data protection seriously. Your personal information is stored securely using industry-standard security protocols. We use encrypted systems, secure servers, and strict access controls to prevent unauthorized access, alteration, or loss of your data.
We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage. Cookies allow us to:
- Remember your preferences.
- Improve site navigation.
- Monitor traffic and usage patterns.
- Identify any issues and enhance website performance.
You can disable cookies in your browser settings, although this may affect certain site features.
5. Third-Party Services
We may use trusted third-party services to support our operations, including:
- Google Analytics for tracking website traffic and understanding visitor behaviour.
- Web hosting providers to maintain site performance and security.
These third parties may process your data on our behalf but are bound by strict confidentiality and data protection obligations. We ensure that any third-party partners we work with comply with UK GDPR standards.
6. Your Rights Under UK GDPR
You have the legal right to:
- Access the personal data we hold about you.
- Request corrections if your data is inaccurate or incomplete.
- Request deletion of your personal data (subject to certain legal obligations).
- Restrict processing of your data in certain circumstances.
- Object to the processing of your data for specific purposes.
- Data portability – request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal obligations. The most recent version will always be available on our website with the date of the latest update clearly stated.
8. Contact Us About Privacy
If you have questions about this Privacy Policy or wish to make a data-related request, please contact us:
📧 Email: info@electricianeastlondon.co.uk
📞 Phone: 07549 587 332
🌐 Website: www.electricianeastlondon.co.uk
We are committed to responding promptly and professionally to any concerns you may have about your privacy.